1. Definitions
In these Terms of Service (the Terms):
- Lovely Loaves means the website located at https://www.lovely-loaves.co.uk and its operator.
- Site means the Lovely Loaves website and all associated pages, content, features, and services made available through it.
- User, you, your means any person who accesses or uses the Site.
- Content means any text, images, graphics, videos, recipes, logos, trade marks, code, and other materials on or made available through the Site.
- User Content means any content you submit, post, upload, publish, or transmit to or via the Site.
2. Acceptance of These Terms
By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Site.
By using the Site, you represent that you are at least 18 years old, or that you are over 13 and have the consent of a parent or legal guardian to use the Site. If you are using the Site on behalf of a business or organisation, you confirm that you have authority to bind that entity, and these Terms apply to the entity.
3. Site Usage and Access
3.1 Permitted Use
You may use the Site for lawful personal or internal business purposes in accordance with these Terms. You must comply with all applicable laws and regulations.
3.2 Prohibited Conduct
You must not:
- Use the Site in any unlawful, fraudulent, misleading, or harmful manner.
- Infringe the intellectual property or other rights of Lovely Loaves or any third party.
- Introduce viruses, malicious code, or attempt to gain unauthorised access to the Site, related systems, or data.
- Scrape, harvest, or use automated means to access the Site without our prior written consent.
- Interfere with or disrupt the integrity or performance of the Site.
- Post or transmit User Content that is defamatory, obscene, offensive, discriminatory, or otherwise unlawful.
3.3 Accounts and Security
If you create an account on the Site, you must provide accurate information, keep your login credentials confidential, and promptly update any changes. You are responsible for all activities under your account. Notify us promptly of any suspected unauthorised use or security breach.
3.4 User Content
You retain ownership of your User Content. By submitting User Content to the Site, you grant Lovely Loaves a worldwide, non-exclusive, royalty-free licence to use, reproduce, host, display, adapt, publish, and distribute such User Content for the purpose of operating, promoting, and improving the Site and our services. You warrant that you have all rights necessary to grant this licence and that your User Content complies with these Terms and applicable law.
We may remove or disable access to any User Content that we reasonably believe breaches these Terms or applicable law.
4. Intellectual Property
All Content on the Site (other than User Content) is owned by or licensed to Lovely Loaves and is protected by copyright, trade mark, and other intellectual property laws. Lovely Loaves, and any associated logos and marks, are trade marks of their respective owners.
Except as expressly permitted by law, you must not copy, reproduce, modify, create derivative works from, distribute, transmit, display, sell, or exploit any Content without our prior written consent or the consent of the relevant rights holder. You may print or download a reasonable number of pages for your personal, non-commercial use, provided you do not remove or alter any proprietary notices.
5. Responsibilities and Disclaimers
5.1 Your Responsibilities
You are responsible for:
- Ensuring that your use of the Site complies with these Terms and applicable law.
- Maintaining the security of your devices and account credentials.
- Backing up important data.
5.2 Information on the Site
The Site may include information about products, ingredients, allergens, or nutrition. While we aim to keep information accurate and up to date, it is provided for general guidance only and may change without notice. Always verify allergen and dietary information directly with us before relying on it, especially if you have specific dietary requirements or allergies.
5.3 Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for and do not endorse any third-party content, products, services, or practices. Accessing third-party sites is at your own risk.
5.4 Availability and Changes
The Site is provided on an “as is” and “as available” basis. We do not guarantee that the Site, or any Content, will always be available, uninterrupted, error-free, secure, or free from viruses. We may suspend, withdraw, or change all or any part of the Site without notice where reasonably necessary (for example, for maintenance, security, or legal compliance).
5.5 Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations, or other terms that may apply to the Site or any Content. We will not be liable for any loss or damage arising from or in connection with your use of the Site, including without limitation: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of data; loss of business opportunity, goodwill, or reputation; or any indirect or consequential loss or damage.
If you are a consumer, your statutory rights are not affected by these Terms.
6. Personal Data and Cookies
6.1 Data Controller and Scope
For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, the operator of Lovely Loaves is the data controller of personal data processed via the Site.
6.2 What We Collect and Why
We may process personal data such as contact details, account information, and communications in order to:
- Provide and operate the Site and related services (lawful basis: performance of a contract or legitimate interests).
- Respond to enquiries and provide customer support (lawful basis: legitimate interests or performance of a contract).
- Send marketing communications where permitted (lawful basis: consent or legitimate interests, as applicable, with the ability to opt out at any time).
- Ensure security, prevent fraud, and comply with legal obligations (lawful basis: legitimate interests or legal obligation).
6.3 Data Sharing and Transfers
We may share personal data with service providers who assist in operating the Site (for example, hosting, analytics, payment or delivery service providers) under appropriate contracts and confidentiality obligations. Where personal data is transferred outside the UK, we will ensure an adequate level of protection, such as through adequacy regulations or standard contractual clauses.
6.4 Retention and Security
We retain personal data only for as long as necessary for the purposes set out above or as required by law, and we apply appropriate technical and organisational measures to protect it.
6.5 Your Rights
Depending on your circumstances, you may have rights to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. Where processing is based on consent, you may withdraw your consent at any time. To exercise your rights, contact us using the contact details provided on this Site. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.
6.6 Cookies and Similar Technologies
The Site may use cookies and similar technologies to operate, analyse, and improve the Site and, where applicable, to personalise content. Where required by law, we will request your consent before setting non-essential cookies. You can manage cookies through your browser settings and, where available, through on-site controls.
7. Modifications to These Terms
We may update these Terms from time to time to reflect changes in our services, legal or regulatory requirements, or for other valid reasons. The updated Terms will apply from the date they are posted on the Site. Your continued use of the Site after any changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Site.
8. Applicable Law and Jurisdiction
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter, are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter. If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
9. Miscellaneous
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. No failure or delay by Lovely Loaves to enforce any right or provision is a waiver of that right or provision. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign our rights and obligations to a successor or affiliate in connection with a reorganisation or transfer of the Site.
These Terms constitute the entire agreement between you and Lovely Loaves regarding your use of the Site and supersede all prior understandings relating to the Site.